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Author	Schonberger, Richard
Title	Synchroservice! : the innovative way to build a dynastyof customers / Richard J. Schonberger, Edward M. Knod, Jr
ISBN	978-078-63-0245-1
Imprint	Burr Ridge, Ill. : Irwin Professional Publishing, 1994
Call Number	HF5415.5 S35S
Physical	xvi, 279 p. : ill.
Subject	Customer services
Subject	Total quality management

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No.	Type	CallNumber/Barcode	Shelf	Status
1.	English General Books	HF5415.5 S35S 1994 Barcode: 201900639	General Books	On Shelf Request
	Note:อภินันทนาการโดย สมาคมส่งเสริมเทคโนโลยี (ไทย-ญี่ปุ่น)
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