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Author	Osterwalder, Alexander
Title	Value proposition design : how to create products andservices customers want / Alexander Osterwalder, YvesPigneur, Gregory Bernarda, Alan Smith
ISBN	978-111-89-6805-5
Imprint	Hoboken : John Wiley & Sons, 2014
Call Number	HF5415.5 O83
Physical	xxv, 290 p. : color illustrations
Note	Includes index
Subject	Customer services--Management
Subject	Quality control
Subject	Production management--Quality control
Subject	Business planning
Subject	Strategic planning
Subject	Customer relations
Coorperative Author	Pigneur, Yves
Coorperative Author	Bernarda, Gregory
Coorperative Author	Smith, Alan

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Author [Osterwalder, Alexander]

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