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 Author  Blanchard, Kenneth H.
 Title 
Customer mania! : it's never too late to build a customer-focused company / Ken Blanchard, Jim Ballard, Fred Finch
 ISBN  978-074-32-7028-1
 Imprint  New York : Free Press, 2004
 Call Number  HF5415.5 B526C
 Physical  x, 195 p.
 Subject  Customer services--Management
 Coorperative Author  Ballard, Jim
 Coorperative Author  Finch, Frederic E.
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No. Type CallNumber/Barcode Shelf Status
1. English General Books
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HF5415.5 B526C 2004  
  Barcode: 201403913
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2. English General Books
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HF5415.5 B526C 2004 C.2 
  Barcode: 201901116
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