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LEADER 00000nam 2200000uu 4500
001 38404
003 ULIBM
008 140108s20139999eng 000 0 eng d
020 ^a9781933820330
050 0 ^aHD60^bP762S 2013
100 1 ^aPolaine, Andy
245 10 ^aService design :^bfrom insight to implementation /^cAndy Polaine
260 ^aNew York :^bRosenfeld Media,^c2013
300 ^axiv,202 p. :^bill
650 0 ^aBusiness planning^xSocial aspects
650 0 ^aSocial responsibility of business
650 0 ^aIndustries^xSocial aspects
700 1 ^aLovlie, Lavrans
700 1 ^aReason, Ben
945 ^p1598^l0^i201302122
999 ^aRodjaney

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38404

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