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LEADER 00000nam 2200000uu 4500
001 46964
003 ULIBM
008 170325s20149999eng 000 0 eng d
020 ^a9781285057132
050 0 ^aHD9980.5^bF538S
100 1 ^aFisk, Raymond P.
245 10 ^aService marketing :^ban interactive approach /^cFisk Grove John
250 ^a4th ed.
260 ^aAustralia :^bSouth-Western Cengage Learning,^c2014
300 ^axxiii, 261 p. :^billustrations
650 0 ^aService industries^xMarketing.
650 0 ^aService industries^xManagement.
945 ^p2877^l0^i201604382
999 ^aRodjaney

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46964

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