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LEADER 00000nam 2200000uu 4500 | |||
001 40007 | |||
003 ULIBM | |||
008 140728s20139999eng 000 0 eng d | |||
020 ^a9781452578903 | |||
050 0 ^aHF5415.5^bJ86B | |||
100 1 ^aJouan, Christophe | |||
245 10 ^aThe big lie ... ro interpreting your global customer's inner life for profit /^cChristophe Jouan | |||
260 ^aBloomington :^bBalboa Press,^c2013 | |||
300 ^axxviii, 194 p. | |||
650 0 ^aCustomer relations^xManagement | |||
650 0 ^aCustomer services | |||
700 1 ^aQuoirin, Meabh | |||
700 1 ^aMurphy, James | |||
945 ^p800^l0^i201400530 | |||
999 ^aRodjaney |
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1. | ![]() English General Books | HF5415.5 J86B 2013 Barcode: 201400530 | On Shelf![]() | ||||||
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